Privacy Policy

This privacy policy informs about the privacy practices and principles of personal data processing related to the website and services of SIA BENDMART. To contact us regarding data processing issues, please write an email to [email protected].

What information do we collect? We collect personal data that you voluntarily provide to us through email, by filling out web-based forms, and through other direct communications with you. When placing an order, you are required to provide your first name, last name, contact information, delivery address and other information that you wish to provide.

How do we use the collected personal data? We may use the collected personal data to:

  • Provide you with the services and information you have requested,
  • Process your orders and prepare the necessary documents,
  • Provide you with effective customer support,
  • Help prevent threats or fraudulent activities,
  • Send you informational messages if you have explicitly agreed to receive them,
  • Comply with regulatory requirements.

We may share your information with third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activities, and protect our, your, and others' legitimate rights.

How do we protect personal data? To protect your personal data, we use various technical and organizational security measures. Your personal data is accessible to a limited number of people, only authorized individuals.

How long do we store personal data? We store your personal data for as long as it is necessary for the purposes for which it was collected, and as permitted or required by regulatory requirements.

How do we use cookies? Cookies are small text files that the websites you visit store on your computer. They are used to ensure the website's functionality and to provide information to the site's owners.

This website may set the following cookies:

  • Functional cookies: These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you have requested, such as the shopping cart functionality.
  • Google Analytics cookies: These cookies are used to gather statistics about the website's visits. We use this information to improve the site's performance and advertising efforts.
  • Targeted advertising tool cookies: These cookies are used to increase the effectiveness of advertising and display ads that are most likely to interest you.
  • Third-party service provider cookies: Cookies may be set by third-party services used on this website, such as the Facebook "Like" button, YouTube videos, Tik Tok “Like” button, Instagram “follow” and “like” button. Some of these cookies may track your activity across other websites, and we cannot control them since they are not set by our website.

How to refuse cookies? To refuse cookies, you can use the private browsing mode provided by most browsers (Private window, Incognito window, or InPrivate window). Any cookies created while using the private browsing mode are deleted once you close all browser windows.

To opt out of the collection and use of information for targeted advertising, you can use the free tools provided by Your Online Choices or YourAdChoices.

Your rights regarding your personal data If you are a data subject under the EU GDPR (for example, you are an EU citizen and you provide us with your personal data), you have the following rights regarding your personal data:

  • Right to access information: You have the right to receive information about why and how your personal data is being processed. You have the right to receive a copy of your personal data held by us in a commonly used electronic format free of charge.
  • Right to rectification: You have the right to request the correction or completion of inaccurate or incomplete personal data without undue delay.
  • Right to be forgotten: You have the right to withdraw your consent to the processing of personal data and request the deletion of your personal data without undue delay when the data is no longer needed to provide the services you requested or comply with regulatory requirements.
  • Right to restrict processing: You have the right to request the restriction of your personal data processing if you object to it and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful, or if you request to raise, enforce, or defend legitimate claims.
  • Right to object: You have the right to object to data processing at any time unless it is necessary for a task carried out in the public interest or if there are overriding legitimate grounds for processing.
  • Other rights under the GDPR:
    • Processing is lawful only to the extent and only if at least one of the following grounds applies:
      • a) The data subject has given consent for the processing of their personal data for one or more specific purposes;
      • b) Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract;
      • c) Processing is necessary to comply with a legal obligation to which the controller is subject;
      • d) Processing is necessary to protect the vital interests of the data subject or another natural person;
      • e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
    • The legal basis for processing in points c) and e) is established by:
      • a) Union law; or
      • b) the law of the Member State applicable to the controller. The legal basis for processing shall be established in this legal framework or, with respect to the processing referred to in point e), it must be necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. This legal framework may include specific provisions to adapt the application of the regulation's rules, including general conditions governing the lawfulness of processing by the controller; the types of data processed; the subjects involved; the entities to whom personal data may be disclosed, and the purposes for which it may be disclosed; the limitations on the purposes of processing; storage periods; and the processing operations and procedures, including measures to ensure lawful and fair processing, such as in other specific data processing situations provided for in Chapter IX. Union or Member State law shall serve the public interest and be proportionate to the legitimate aim pursued.

For more information, visit the EU Data Protection website.

CHANGES TO THE PRIVACY POLICY

We reserve the right to make changes to the Privacy Policy at any time by publishing them on the website. Any version of the Privacy Policy published on the website replaces all previous versions and comes into effect immediately upon publication.

CONTACT INFORMATION

You have the right to contact the data protection supervisory authority – Data State Inspectorate, Blaumaņa iela 11/13-15, Riga, LV-1011, Phone: 67223131, Email: [email protected].

If you have any questions, comments, or requests regarding the Privacy Policy, contact us by writing to [email protected].